Privacy Policy

1. Who We Are

This Privacy Policy applies to Walnut Artificial Grass Installation ("we," "us," or "our"), a California-based artificial grass contractor operating at 737 Citadel Dr, Walnut, CA 91789. Our website is located at walnutartificialgrass.com. You can reach us at sales@walnutartificialgrass.com.

This policy describes how we collect, use, and protect information when you visit our website or contact us for service.

2. Information We Collect

Information you give us directly

When you fill out a contact form, call us, or email us, you may provide your name, phone number, email address, home address, and details about your project. We only collect what is needed to respond to your inquiry and provide our services.

Information collected automatically

When you visit our website, our hosting platform and analytics tools may automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This data is collected in aggregate and is not linked to your personal identity.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function correctly and to understand how visitors use it. You can disable cookies in your browser settings at any time. Disabling cookies may affect some features of the site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free estimates
• Provide the services you request
• Follow up on completed projects or open quotes
• Improve our website and service offerings
• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your information to send unsolicited marketing emails or text messages.

4. Third-Party Services

Our website may use third-party tools including analytics services (such as Google Analytics) and our contact form provider. These third parties may collect information about your visit subject to their own privacy policies. We encourage you to review those policies separately.

We do not grant third parties the right to use your personal information for their own marketing purposes.

5. Data Retention

We retain contact information and project records for as long as necessary to provide our services and meet legal obligations. If you would like us to delete your information from our records, you can contact us at sales@walnutartificialgrass.com and we will do so within a reasonable time, unless we are required by law to retain it.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information from our records
• Opt out of any future communications from us

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8.

7. Data Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you share information with us at your own risk.

8. Contact Us for Privacy Concerns

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your information.